“You don’t have to be a manager to lead by heart, but to be a manager today, it’s vital to understand what it means to take care of yourself and others.”
—Valeria Cantoni Mamiani
Leading by Heart
“Between authoritarian paternalism and nurturing maternalism, there’s room for a new form of leadership based on the ability to care for people while leaving room for their autonomy and building partnerships generated by listening—a move from a culture of control to the flowering of relationships.”
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“Her book, Leading by Heart: From Control to Relationships, is a valuable manual for reflecting on the importance of knowing how to be ‘among people and not over people.’”
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“In the leader's curriculum vitae instead of indestructibility, there should be the evidence of injuries overcome. And instead of the ability to command, the instinct to empathize.”
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“Therefore, the challenge to overcome today is to create new ways of measuring value that render organizations sustainable by practicing a new form of caring leadership.”